quote:

...Tim Killian, public information liaison for Life Care Centers of America. "We need help. We need hands on the ground [sic]. We need money. We need equipment. We need doctors."

...


To critics, the size of the outbreaks reflects profound flaws in the company's management and the treatment of patients, which have been documented for years in lawsuits by families, former employees and federal prosecutors. Time and again, they described a company beset by staffing shortages and compromised care..."

...


The Justice Department in recent years accused the company's billionaire owner of leaving Life Care "severely undercapitalized" while engaging in a "systematic scheme to maximize its Medicare billing." Prosecutors say Life Care subjected patients to excessive, unnecessary and "sometimes even harmful" rounds of rehabilitation therapy to draw Medicare dollars and chastised or punished those who complained the practice undermined the judgment of therapists at the expense of patients.