Uber Eats

07 May 2021, 09:06 PM

Steve Miller

Uber Eats

I got an email with a $25 coupon for Uber Eats and decided to try it. I don’t feel like going out.

The app is a hot mess. Do they test this stuff? Will I ever get my dinner?

Film at 11.

07 May 2021, 09:49 PM

BeeLady

I have only tried Door Dash, once..The guy was here in a hot minute and I mean hot. The food was fresh from the oven. (Downtown is only a mile away).

But I have not used it since.

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"Wealth is like manure; spread it around and it makes everything grow; pile it up, and it stinks."
MillCityGrows.org

07 May 2021, 10:04 PM

Steve Miller

Ha! It worked!

I got my dinner and it was quite good. Pretty much on time.

Downsides. The app kept telling me I seemed to be a long way from the delivery site. No way to check, no way to correct. I wasn’t sure what that meant.

Turns out there are three different streets in town called “Salem”, and Uber Eats auto filled the wrong one. Cleverly, I could see where the driver was and text him a message with directions to the right street.

#2. I had a $25 coupon. I bought $24.50 worth of food, according to the menu. When I got to the screen with the total it was $10.78.

Do I owe this on top of the coupon? Will I get another email suggesting I use the rest of the coupon? Dunno, but they don’t have my credit card # so they’ll have to work it out.

Surely Uber Eats can do better than this.

08 May 2021, 08:58 AM

QuirtEvans

24.50 may be the price of the food, but then they load on fees. Paying UberEats, paying the driver, the tip if you tipped.

08 May 2021, 09:01 AM

CHAS

Have not used Uber Eats.
Have had good results with Door Dash and Grub Hub in Tucson. They don't do much around my Colorado home.

08 May 2021, 09:18 AM

Mikhailoh

We use Doordash pretty regularly since a couple years before the pandemic with mostly great results. We pay the $10 a month for Dashpass and it has worked out pretty well. I can get great sushi to my door with no delivery fee and reduced overall fees. I've used other services with not as good results.

But that is all they do. Uber Eats has a higher markup and is simply using excess capacity. But I suspect a lot of drivers drive for several entities - Uber, Lyft, Doordash, Instacart...

08 May 2021, 10:09 AM

QuirtEvans

Just found this article on the WSJ. It wasn't paywalled.

https://www.wsj.com/articles/w...11620466200?mod=e2tw

08 May 2021, 10:16 AM

wtg

I hit a paywall....but I think I found alternatives...

https://www.morningstar.com/ne...-is-costing-you-more

https://eresearch.fidelity.com...SDJONLINE000127&sb=1

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When the world wearies and society ceases to satisfy, there is always the garden - Minnie Aumônier

08 May 2021, 10:56 AM

RealPlayer

Around here, restaurants use them but don’t like them. Customers are encouraged to order from the restaurant directly and have their staff do the delivery.

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“It's hard to win an argument with a smart person. It's damn near impossible to win an argument with a stupid person." -- Bill Murray

08 May 2021, 11:04 AM

Steve Miller

I see what they did. They charged the $10.78 to my Uber account, which is tied to a credit card.

The way the app works, I thought I was looking at total cost with fee, but it was food only. It was also quite expensive for what I got. Good thing I had the coupon.

I doubt I’ll use it again.